Frequently Asked Questions

Everything you need to know about shopping with Shosha.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure the perfect fit.

What is Shosha's return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, jewelry and intimate apparel are final sale.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days depending on your location. Once your order ships, you will receive a tracking number via email to monitor your delivery.

Do you ship internationally?

Yes, Shosha ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

How should I care for my Shosha garments?

To maintain the quality of your items, we recommend following the specific care instructions on the inner label. Generally, we suggest cold washing and air drying to preserve fabric integrity.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.